If you're planning to move to Australia, choosing the right immigration agent can save you time, stress, and money. But before you commit, it's worth asking the right questions. A quick consultation with a migration agency in Sydney isn't just paperwork; it's a chance to get clarity and confidence about your visa options.



Here are the top 10 questions that can help you find someone who truly supports your goals.



1. Are You Registered with the Office of the MARA?



All agents must be registered with the Migration Agents Registration Authority (MARA). It's not enough for someone to offer help, they need to meet legal requirements and ongoing standards.



2. What Experience Do You Have with My Visa Type?



Visas aren't one-size-fits-all. From student to skilled worker visas, each one requires specific knowledge. An experienced immigration consultant in Sydney can provide examples of similar cases they've handled successfully.



3. Can You Break Down the Process for Me?



A step-by-step explanation of the process can set expectations early. Knowing how long each stage takes helps reduce stress down the road.



4. What Are My Chances of Success?



A good agent won't offer false promises. Instead, they'll assess your background honestly and explain how different factors could affect the result.



5. What Fees Should I Expect?



Make sure you get a breakdown of costs, both the agent's service fees and any official charges. Ask if there are any extra costs later in the process so you're not caught off guard.



6. How Will You Keep Me Updated?



Clear communication is non-negotiable. Ask how often they provide updates and whether they'll be available to answer your questions as they come up.



7. What Documents Will You Need from Me?



Being prepared can make the process smoother. Ask for a list of required documents early so you can start gathering them while the rest of the process moves forward.



8. Do You Handle Appeals or Reapplications?



Sometimes things don't go to plan. If your application is refused, you'll want someone who can handle appeals or help with a second application without starting from scratch.



9. Will I Work with You Directly or with Your Team?



Some agents outsource parts of their work to junior staff. That's not necessarily a bad thing, but you'll want to know who's handling your paperwork and who you can talk to directly.



10. Do You Offer Any Support After Visa Approval?



Moving to a new country comes with a range of questions, housing, health care, work, and more. Some agencies offer ongoing support after your visa is granted, which can be a real bonus.



Finding the best migration agent in Sydney isn't just about reputation; it's about how well they listen, answer your questions, and explain your options clearly. These 10 questions can help you feel more in control of the process from day one.



Being prepared means fewer surprises and that's something worth aiming for when you're planning your future in a new country.



The author is a professional immigration agent in Sydney offering personalised visa advice and support to skilled workers, students, and families seeking to live and work in Australia. Visit https://pacemigration.com.au/ for more details.